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Terms of Use

 

Refund and Return Policy

Our goal is to make sure you are completely satisfied with the items you order and your experience with All Force Nutrition products. Depending on the reason for the return and the condition of the product, there may be several options available to you.

•If you would like to return an unopened product for any reason, we can either issue a refund to your method of payment, or we can apply an in-store credit to your account that you can use towards a future purchase. The refund issued or in-store credit applied is for the price of the product only and does not include any shipping fees charged for delivery.

•If you would like to return a product that you’ve opened, we can apply an in-store credit to your account that you can use towards a future purchase. The in-store credit applied is for the price of the product only and does not include any shipping fees charged for delivery.

•If a product you receive is damaged during shipment, arrives after its expiration date, or is not what you ordered, we can send a replacement right away and provide a prepaid return label for our U.S. and E.U. customers to retrieve the item.

•If the item you’d like to return was ordered more than six months ago, or if the item was purchased using in-store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.

To begin processing any type of return, please contact our Customer Service team and provide your name, the order number, and the reason for returning the product.

To speed up the returns process, please return the product along with a copy of your receipt to All Force Nutrition, 601 Carlson Parkway, Suite 400 with "Attention: Returns" on the address label.

When returning an item, we highly recommend using a shipping method that provides step-by-step tracking information to help ensure its safe arrival. We apologize, but we are not responsible for the amount of time it takes for an item to be returned, or if the item is lost or damaged during the return process.

Once we have received the product and the return has been processed, we can issue the refund or award the in-store credit to your account.

Domestic Customers

When you are due a refund, most often it is processed within 2-5 business days and issued to the payment account used for the original purchase.

•If you originally paid for your order using a credit card, debit card, or PayPal, it may take up to five additional business days before the refund is reflected on your account statement.

•If the original account is closed, or if the card used has expired, we will issue your refund through the mail as a cashier's check within 7-14 business days.

•If you originally paid using a secure form of payment, such as a wire transfer, Western Union, or money order, the refund is sent by mail to your shipping address as a cashier's check within 7-14 business days.

 

If you have any questions, please contact info@allforcenutrition.com or call 952-745-7561



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